This Refund Policy ("Policy") outlines the terms and conditions for refunds related to bookings made through the TRIP CRAFTERS LLP website, www.tripcraftersgroup.com. By making a booking or subscribing to our services, you agree to comply with the provisions of this Policy. If you do not agree with the terms outlined here, please refrain from making a booking or using our services.
1. Booking Cancellations: a. As bookings are offered at discounted rates, cancellations do not qualify for a refund.
2. Refund Eligibility: a. Refunds are considered on a case-by-case basis. b. If applicable, refunds may be granted for cancellations that meet the specific timeframes outlined in the supplier’s cancellation policy.
3. Refund Process: a. To request a refund, please email admin@traveleisures.in with your booking details. b. Approved refunds will be processed via the original payment method used for the booking.
4. Non-Refundable Items: a. Some bookings, services, or products may be non-refundable. b. Non-refundable bookings are not eligible for refunds under any circumstances, including cancellations.
5. Processing Time: a. Refund processing times may vary depending on the supplier and payment method. Refunds, if applicable, may take between 60 to 365 working days, depending on the airline’s policy and other factors.
6. No Shows and Late Arrivals: a. If you fail to show up for a booked service or arrive late, your booking may be forfeited, and any associated fees will not be refunded.
7. Refunds for Disrupted Services: a. In cases of service disruption or failure to provide the booked service, refunds will be processed in accordance with the supplier’s policies.
8. Force Majeure: a. We are not responsible for events beyond our control, such as natural disasters, strikes, or other situations that may result in cancellations or service disruptions. Refund eligibility in such cases will depend on the supplier’s policy.
9. Contact Information: For any refund inquiries or to initiate the refund process, please contact our customer support at admin@traveleisures.in
10. Policy Modifications: We reserve the right to modify, update, or change this Refund Policy at any time without prior notice. Any changes will take effect as soon as they are posted on our website.
By making a booking or using our services, you acknowledge that you have read, understood, and agree to the terms of this Refund Policy.
